Bold Moves: Dilworth Coffee Pivots To E-commerce & B2C Model

As a coffee roaster and supplier, Dilworth derives a good bit of its business from coffee shops. But barely six months into a new social and in-store campaign to improve brand visibility within coffee shops, the pandemic brought things to a halt — causing coffee shops nationwide to lose about 25% of their revenue.


With stay-at-home becoming more the norm, the strategic business shift to e-commerce for consumers and coffee shop customers alike became imperative. But it also meant the rapid design and development of an e-commerce website that functions well and delivers a good customer experience.

Although time-intensive and stressful for all involved, the new site and e-commerce process provide a new and powerful option for Dilworth regardless of future coffee consumption trends. So head on over to to order some of the freshest coffee available and get it delivered right to your door.